Paul Collins

I am currently developing a new web GUI for the “Green Screens” generated by IBM mainframes. I am using the developer tool Presto by IBM which will web enable and modernize the green screen environment. When I am done the new interface will resemble modern web applications and not the 1980s green text-based 5250 terminals. This new interface will be viewable by standard web browsers.

• Using SQL calls to add new data to existing screens
• Using JavaScript & jQuery to modify interactivity
• Adding drop down boxes, tabs, date pickers, images & charts

I have been working with the Farm Bureau to modernize and update one of their websites. This site connects farmers directly to customers with a B-to-B-to-C market website. My designs are being implemented now.

• Created new web designs for home page and two sub pages
• Designed new content layout and menu structure
• Worked on user experience and site optimization
• Created Responsive Web Design (RWD) site for mobile & desktop
• Worked with back-end programmers to ensure “live data” layout was clean & accurate

I was brought in to restart and manage a web site redesign project that had several failed starts over a period of five years. I was to manage the project as well as apply my expertise with User Experience and User Design. The first phase was reviewing the UX/UI design, gathering updated content from stakeholders, repairing dead links, rebuilding navigation and applying Accessibility Structures to the Code. The next phase focused on user experience, Search Engine Optimization (SEO), content organization & updates, and workflow.

• Conducted meetings to build a plan and lay the groundwork for Content Update Workflow and Approval Checks and Balances
• Review existing User Experience and refine where possible, “tweak” interface to be less confusing
• Manage/modify content layout to more efficiently connect users with desired information
• Oversaw all aspects of the web site UX/UI redesign and provided project updates to team and reviewed changes with department managers and other stake holders
• Conducted a task analysis and developed user personas
• Researched trending styles, web development techniques, user experience trends and design innovations and incorporated them in the web design
• Redesigned content layout and navigation to meet user experience objectives and accessibility requirements
• Created wireframes and mock-ups for new designs using Axure RP and Photoshop
• Worked closely with stakeholders to assess content and to develop a workflow to enhance the user experience
• Used Google Analytics data to discover and remediate usability issues
• Collaborated with and managed a large team of content owners from many departments
• Optimized/updated existing project plan artifacts

I was brought in to modernize the SharePoint based corporate intranet used by employees throughout the US to review company benefits, events, news, record and document time, and all corporate communications.

• Developed web page mock-ups in Photoshop reflecting industry trends
• Modernized internal employee web site by reorganizing content on the site and menus for a more logical layout and enhanced user experience. Reduced the number of clicks and implemented a “3-clicks to anything” organization.
• Created new look and feel interface (UX/UI) that enhanced employee user experience and reduced the number of clicks to content to 3 or less
• Created wireframes for all page templates using Axure RP and created webpage mockups using Adobe Photoshop; met with business stake holder for review and approval
• Coded prototype web pages reflecting Photoshop mockups with Dreamweaver or Sublime to present to the business stakeholder
• Prepped graphical elements to be placed on corporate intranet
• Concentrated on employee workflows to “bucket” the information more logically
• Reorganized content and created new menu structure to promote usability
• Acted as internal technology evangelist to promote the latest web trends

• Worked closely with clients to optimize the wording and layout of advertising “pop-ups” in the travel industry. Tracked closely the changes in conversion rates of visitors purchasing insurance using web analytics.
• Worked closely with clients to optimize the wording and layout of advertising “pop-ups” on airline ticketing and travel industry sites.
• Used web analytics to track changes in conversion rates of visitors purchasing insurance.
• Developed and planned merchandising strategy and optimization projects for the B2B2C and B2C
• Collected and analyzed data to develop a deeper understanding of consumer behavior and how that behavior could be used to optimize sales.
• Managed content layout to control user experience (UX) and optimization process end-to-end
• Modified existing HTML, CSS & JavaScript to control content layout and presentation

Creative control and management of web site development life cycle for the external recruiting site and multiple internally facing Human Resource sites. Managed suppliers and budget related to all projects ranging from $400k to $1.2M

• Managed and expanded the corporate recruiting web site, internal HR web sites and managed the brand
• Created wireframes and full-page mock-ups for new page designs
• Worked closely with department SMEs and stakeholders to create journey maps and user personas
• Designed and created corporate style guides for all HR projects (web sites, printed material, video)
• Built new Human Resources web site in SharePoint, HTML, CSS and some JavaScript
• Integral part of team to convert all HR web sites from OpenText TeamSite to MS SharePoint
• Applied Web Content Accessibility Guidelines WCAG 2.0 into all new web sites
• Provided technical support for the Talent Acquisition department
• Re-launched the recruiting web sites with a fresh new look and feel
• Conducted live usability studies on current site with non-technical users to highlight and analyze user experience issues and make improvements
• Researched trending technology, code, styles and created mock ups incorporating user experience insights and trending research
• Maintained and updated all project artifacts including style guides, graphic libraries and photo libraries
• Monitored the success of web site changes and gained insight to usage through Google web analytics
• Implemented updates and handled break-fixes

Senior Programmer / Web developer / Content Manager (3 years)

• Acted as lead programmer in the Web Technology Group for HR department
• Converted all HR web sites to OpenText TeamSite content management system
• Followed industry trends to design and create new interfaces and wrote the code to make those pages function as expected
• Created hundreds of technical graphics and animations to teach complicated concepts
• Programmed in HTML, CSS and JavaScript. Routinely used functions in other programming languages to achieve the desired web page functionality

Intranet Specialist (3 years)

• Designed, programmed (HTML, CSS) and maintained the HR intranet
• Designed "look & feel" & coded (with other team members) several enterprise applications
• Developed "context sensitive" help for several on-line SAP initiatives

Training & Support Specialist (1 year)

• Designed/programmed many web-based training tools for the HR department. This included all corporate initiatives that required online training. Created all graphics, wireframes and mock-ups using Photoshop, and other applications.

• • Served as in-house UX/UI person, created the look & feel for new web pages and software product interfaces. This included creating technical graphics, wireframes and Photoshop mock-ups.
• Designed and created many internal training web sites (HTML, CSS & Some JavaScript)
• Created the UX/UI for many websites, training sites and applications